The idea of ‘work’ is currently undergoing a radical transformation. Technology, and its promises of speed, ease and efficiency, is shifting how employees think and feel about work, and their overall expectations. For the last few decades, technology has risen to become the major ‘catalyst’ for business strategy, paving the way for organizational re-design and digital transformation. Particularly in the world of workforce management and HR, technology has become a vital tool in automating internal processes, and communicating with workforces in an effective, authentic manner.
With the workforces of today being so heavily accustomed to using mobile devices in their day-to-day lives, businesses are now expected to integrate these mobile-first technologies into their core business processes. These technological integrations in turn, lead to better employee engagement and communication.
A recent study by PwC on the ‘Workforce of the Future’, actually uncovered a direct link between technology, and employee performance. Interestingly, it seemed that technology led to higher levels of employee engagement, which in turn led to better satisfaction, and lower rates of employee turnover. With these employees being more satisfied with their workplace, they were then more likely to perform better, and achieve greater results. All in all, it has become readily apparent that technology is no longer just a tool, but rather, it represents an opportunity for businesses to empower their employees to reach better outcomes.
After all, a business’ best asset in improving its performance… is its workforce.
Technology facilitates real-time team communication
Mobile-first technology is becoming increasingly important in workforce engagement and communication. With a lot of today’s workforce consisting of Millennials and Gen Z’s, employee expectations are beginning to centre on efficient, on-demand communication. SHFT technology, and its mobile updates, push notifications and online messages, is allowing managers to send more frequent, tactical communications to employees. Recent studies have highlighted the benefits of top-down communication, and its role in developing employee rapport and satisfaction. A disjointed and disconnected communication strategy often fails to train and engage employees.
Improving managerial effectiveness
Many sectors in today’s society centre on shift-work, and contingent workforces. Thus, many managers are aware of the operating costs and pains associated with no-shows and high employee turnover. Innovative technology, such as that offered at SHFT, provides a solution to this problem. Recent data has uncovered its role in improving employee engagement and communication. In particular, it has reduced workforce absenteeism, and allowed managers to spend more time matching associate resources to customer needs and demand.
Feel free to reach out to a member of the SHFT team to schedule a Demo. SHFT is an Australian-based technology company that empowers businesses within the sharing economy to unlock their market potential. Our intersection of ride-sharing, dating apps and recruitment software automatically matches your workers with the perfect shifts. With an in-depth admin dashboard, you can mobilise your contingent workforce.